Company Overview
Checklick is a sports club management platform serving community organizations across youth programs, sailing events, and summer camps. With marketing, sales, and support running on separate tools with no shared visibility, they needed a unified system to coordinate every team and deliver consistent growth across all programs.
Challenges
Before HubSpot, Checklick operated with fundamental gaps in visibility and coordination. Teams worked from disconnected tools with no unified customer view. Sales calls and meetings were logged inconsistently, making pipeline forecasting unreliable. Email campaigns ran without attribution, leaving leadership unable to identify which channels drove actual enrollment. Support tickets went unrouted, causing slow response times and lost context. Follow-up tasks fell through the cracks, and there were no shared metrics to guide decisions across teams.
Solution
Sales Intellify implemented HubSpot across five integrated hubs: Marketing Hub for campaign management and web analytics across nine traffic sources; Sales Hub for automated call and meeting logging with real-time pipeline visibility; Service Hub for unified ticket and live chat management; Operations Hub as a single source of truth for all customer data; and a custom Deals Pipeline mapped to Checklick’s sales motion. Every team now works from the same contact records, the same activity timeline, and the same data.
What Hellotracks says about Sales Intellify
Outcomes
Meetings booked grew from 20 to 96 per month over five months. Calls made scaled from 73 to 275 in the same period, without adding headcount. Email campaigns achieved a 32.4% open rate, 38% above the industry average. Support tickets closed at a 99.4% rate across 170 total tickets. Follow-up task completion reached 4,372 logged tasks with zero manual spreadsheets. New contact generation totaled 1,379 year-to-date across all traffic sources.
One platform. Five hubs. Complete visibility across every team.
